Testimonial
In the context of Six Sigma, what a client says is referred to as the Voice of the Customer (VOC). This is a crucial, data-driven process used to understand customer needs, requirements, and expectations. Clients rarely speak in statistical terms; instead, they provide feedback that Six Sigma practitioners translate into measurable goals, often called Critical-to-Quality (CTQ) metric
Read MoreThe training was intensive and practical, with a strong focus on real-world applications... making complex concepts easier to understand and implement
Going through lean 6 sigma classes... has given me a confident to boost my career at one level up
George [instructor] is a professional and brings much value in that he can approach real problems with real effective solutions
